Security Policy

INSPECTIONS

For the safety and security of all of our guests, all patrons who enter the Penn's Peak Concert Hall are subject to search for unauthorized items.

UNAUTHORIZED ITEMS INCLUDE

Weapons of any kind, outside alcohol, outside food, coolers, video cameras and bags larger than 16" x 16" x 8". Included in the definition of weapons are pocket knives and pepper spray. Anything that is not permitted on an airplane will be prohibited. Please leave all of these items in your vehicles. If you attempt to bring prohibited items into the hall, you will be told to return the items to your vehicles.

LOST AND FOUND

A lost and found box is located in the ticket office. Penn's Peak is not responsible for items left in the lost and found.

SECURITY

Our security personnel are trained to assist in the safety and comfort of all our guests. They will enforce all of the Penn's Peak rules. Please listen to Security and do as instructed. Failure to abide by the instructions of Security may lead to removal from the premises without a refund.

GUEST BEHAVIOR

Penn's Peak will not allow conduct that may spoil the shows for others. The use of foul or abusive language or otherwise causing a disturbance will not be tolerated. Such conduct will result in automatic ejection from the premises, and may lead to criminal prosecution. If you observe a problem, please contact an Usher or Security Guard immediately. They have been trained on how to handle these situations and will be able to take proper action. Should a member of your group become intoxicated, by all means do not let him or her drive.

STANDING ROOM ONLY TICKETS

A standing room only ticket entitles you to stand in the designated areas that include the second floor balcony areas on the right and left, bar area at rear of lower level, and along the walls provided you do not block the fire extinguishers or exits. Standing Room Only ticket holders may not block the view of other guests. Any standing room only ticket holder that blocks the view of other guests and refuses to move will be ejected from the premises without a refund.

SMOKING

Penn's Peak is a non-smoking facility. No smoking, including vaping, is permitted inside the venue at any time. Failure to abide by this policy may result in your ejection from the facility without refund. Smoking is permitted outside in the designated areas.

ALCOHOLIC BEVERAGES

No alcoholic beverages other than those served by Penn's Peak are permitted on the premises. Alcoholic beverages may be consumed by those 21 years old and older only within the building and on the decks. Guests may not take alcoholic beverages into the parking lots. Please drink responsibly and do not drink and drive.
Please note: There is a zero tolerance policy for underage drinking.

STAGE AREAS

No guests are permitted on the stage or back stage except with appropriate passes issued by Penn's Peak or by the Artist.

ANIMALS

Animals are not permitted, except service animals for impaired or disabled guests.

ANY VIOLATOR OF THESE SECURITY POLICIES OR ANY OTHER PENN'S PEAK RULES MAY BE EJECTED FROM THE PREMISES WITHOUT REFUND AND SUBJECT TO CRIMINAL PROSECUTION.